Introduction
The ICONIC Board of Holistic Health ("ICONIC Board," "the Board," "we," or "us") is committed to transparency regarding the technologies used on our websites and digital platforms. This Cookie Policy explains what cookies are, how we use them, the types of cookies we employ, and the choices available to you regarding their use.
This policy applies to all ICONIC Board websites, including the main site at iconicboard.health, the credential holder portal, the practitioner directory, and any subdomains or related digital services operated by the Board.
By continuing to use ICONIC Board websites after being presented with our cookie notice, you acknowledge that you have read and understood this Cookie Policy. Where cookies are not strictly necessary for the operation of our services, we will obtain your consent before placing them.
What Are Cookies
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites function properly, to improve user experience, and to provide information to the operators of the site. Cookies do not contain executable code and cannot be used to install malware.
Session Cookies vs. Persistent Cookies. Session cookies are temporary files that are stored in your device's memory only for the duration of your browsing session. They are automatically deleted when you close your browser. Persistent cookies remain on your device for a set period of time or until you manually delete them. They are used to remember your preferences and actions across multiple visits.
First-Party vs. Third-Party Cookies. First-party cookies are set by the website you are visiting (in this case, ICONIC Board). They can only be read by that website. Third-party cookies are set by a domain other than the one you are visiting. These are typically used by analytics or payment processing services that the website integrates with.
In addition to cookies, ICONIC Board may use similar technologies such as local storage and session storage, which function similarly to cookies but are managed differently by your browser. This policy covers all such technologies collectively.
Cookies We Use
ICONIC Board uses the following categories of cookies on our websites and platforms. Each category serves a distinct purpose and is subject to the controls described in Section 6 of this policy.
Essential Cookies
Essential cookies are strictly necessary for the operation of our websites and services. Without these cookies, core functionality such as secure login, credential verification, and application submission would not be possible. These cookies cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
session_id |
Maintains your authenticated session across pages | Session |
auth_token |
Verifies your identity for credential holder portal access | 7 days |
csrf_token |
Prevents cross-site request forgery attacks on form submissions | Session |
__secure_ref |
Security token for sensitive operations such as payment processing | Session |
Note: Essential cookies are required for the proper functioning of our services. Disabling these cookies through your browser settings may prevent you from logging in, submitting applications, or accessing secured areas of the site.
Functional Cookies
Functional cookies enable enhanced usability and personalization. They remember choices you have made, such as your language preference, display settings, or whether you have previously dismissed a notification. While not strictly necessary, disabling these cookies may result in a less convenient experience.
| Cookie | Purpose | Duration |
|---|---|---|
lang_pref |
Stores your preferred language setting | 1 year |
display_mode |
Remembers display preferences (e.g., list vs. grid view) | 1 year |
remember_login |
Keeps you signed in across browser sessions if selected | 30 days |
cookie_consent |
Records your cookie consent preferences | 1 year |
Analytics Cookies
Analytics cookies help us understand how visitors interact with our websites by collecting and reporting information anonymously. This data is used to improve the performance and usability of our services. We do not use analytics cookies to identify individual users.
ICONIC Board uses Google Analytics with IP anonymization enabled. This means that your IP address is truncated before being transmitted to Google's servers, preventing individual identification. We have also configured Google Analytics to not share data with other Google products or services.
| Cookie | Purpose | Duration |
|---|---|---|
_ga |
Distinguishes unique users for aggregate analytics | 2 years |
_ga_* |
Maintains session state for Google Analytics 4 | 2 years |
_gid |
Distinguishes users within a 24-hour window | 24 hours |
_gat |
Throttles analytics request rate to manage data volume | 1 minute |
The analytics data we collect includes page views and navigation patterns, time spent on pages and features used, referring websites and search terms, browser type, operating system, and device category, and general geographic region (country or city level, not precise location). This information is used exclusively to improve the design, content, and functionality of ICONIC Board websites.
Marketing Cookies
The ICONIC Board does not currently use marketing or advertising cookies. We do not serve targeted advertisements, participate in ad networks, or use retargeting technologies. If this changes in the future, this policy will be updated and you will be notified before any marketing cookies are placed on your device.
Third-Party Cookies
Certain third-party services integrated into ICONIC Board websites may set their own cookies when you interact with those services. The Board does not control third-party cookies, but we carefully select partners and limit third-party integrations to those necessary for our operations.
Payment Processing (Stripe)
When you make a payment for credential applications, renewals, or other Board services, our payment processor Stripe may set cookies necessary for fraud prevention and payment security. These cookies are classified as essential for the payment transaction and are governed by Stripe's Privacy Policy.
| Cookie | Purpose | Duration |
|---|---|---|
__stripe_mid |
Fraud prevention and payment session integrity | 1 year |
__stripe_sid |
Payment session identifier | 30 minutes |
Embedded Content
Where ICONIC Board websites embed content from third-party platforms (such as educational videos or training materials), those platforms may set cookies. This may include services such as YouTube or Vimeo for video content. We embed content using privacy-enhanced modes where available to minimize third-party cookie placement.
Analytics Providers
As described in Section 3, Google Analytics sets cookies on behalf of the Board. Google processes this data under its role as a data processor and in accordance with the Google Analytics Terms of Service and the Google Privacy Policy. We have configured our analytics implementation to anonymize IP addresses and to not share data with other Google services.
Cookie Duration
The cookies used by ICONIC Board fall into two categories based on their lifespan.
Session Cookies. Session cookies are temporary and exist only for the duration of your browsing session. They are deleted automatically when you close your browser. ICONIC Board uses session cookies for authentication state, CSRF protection, and security tokens during active sessions.
Persistent Cookies. Persistent cookies remain on your device until they expire or until you delete them manually. ICONIC Board uses persistent cookies with the following maximum durations:
- Preference cookies: Up to 1 year. These store settings such as language and display preferences so you do not need to reconfigure them on each visit.
- Authentication cookies: Up to 30 days. The "remember me" functionality uses a persistent cookie so you remain signed in between sessions, subject to security expiration.
- Analytics cookies: Up to 2 years. Google Analytics cookies persist for this period to help distinguish returning visitors from new visitors for aggregate reporting.
- Consent cookies: Up to 1 year. Your cookie consent preference is stored so you are not repeatedly prompted.
You may delete persistent cookies at any time through your browser settings. Doing so may require you to re-enter preferences or sign in again on your next visit.
Managing Cookies
You have several options for managing how cookies are used when you visit ICONIC Board websites. Most web browsers allow you to control cookies through their settings.
Browser Settings
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set so you can decide on a case-by-case basis. The following links provide instructions for the most common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data. Or visit Chrome cookie settings help.
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data. Or visit Firefox cookie settings help.
- Safari: Preferences > Privacy > Manage Website Data. Or visit Safari cookie settings help.
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data. Or visit Edge cookie settings help.
Google Analytics Opt-Out
If you wish to prevent Google Analytics from collecting data during your visits, you may install the Google Analytics Opt-Out Browser Add-on. This add-on instructs the Google Analytics JavaScript not to send visit information to Google Analytics.
Important: Disabling essential cookies may prevent you from using core features of ICONIC Board websites, including signing in to your credential holder account, submitting applications or renewal forms, completing payment transactions, and accessing secured content. We recommend keeping essential cookies enabled to ensure full functionality.
Do Not Track
Some web browsers include a "Do Not Track" (DNT) feature or signal that indicates to websites that the user does not wish to be tracked. The ICONIC Board respects Do Not Track browser signals where technically feasible.
When we detect a DNT signal from your browser, we will suppress the loading of non-essential analytics cookies and refrain from setting functional cookies that are not required for site operation. Essential cookies necessary for authentication, security, and basic site functionality will continue to operate regardless of DNT settings, as they are required for the services you have requested.
Please note that because there is no universally accepted standard for how to interpret DNT signals, our response to DNT may evolve as industry standards develop. We will update this policy to reflect any changes in our approach.
Cookie Policy Updates
The ICONIC Board may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or improvements in our data practices. When we make material changes to this policy, we will notify you by one or more of the following methods:
- Posting a prominent notice on our website for a reasonable period following the change.
- Updating the "Effective" date at the top of this policy.
- Sending an email notification to registered credential holders if the change materially affects data collection practices.
- Displaying an updated cookie consent banner where required by applicable law.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies. Your continued use of ICONIC Board websites after the effective date of any changes constitutes your acceptance of the updated policy.
Contact
If you have questions about this Cookie Policy, the cookies we use, or your choices regarding cookies and tracking technologies, please contact us through any of the following channels.
Email: privacy@iconicboard.health
Online: iconicboard.health/support
When contacting us about cookie-related questions, please include "Cookie Policy" in the subject line so we can route your inquiry to the appropriate team member.
This Cookie Policy is effective as of April 1, 2026. The ICONIC Board of Holistic Health is a professional credentialing body committed to transparency in its digital practices.